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South Carolina’s Best Online Reputation Management Consulting Company

Your online reputation affects so much of your business. Let PalmettoSoft analyze, establish, and maintain your positive reputation for you as your online reputation management company!

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Trust Factors

Online Reputation Management Consulting Services

Enhance Your Brand Recognition

Online reputation management (ORM) has become an important factor in the marketing strategies of large and small companies, non-profit organizations, and any other entity that deals with the public online. Customer reviews show up everywhere these days, from places like Google and Yelp to Facebook and other social media platforms. With that wide a berth of places for people to praise or pounce, a company could spend weeks or even months trying to track down a single negative comment. That’s where PalmettoSoft comes in. Whether your company is looking for local reputation management company or nationwide reputation management, we are the best.

PalmettoSoft approaches ORM from two perspectives: combating unfair negative factors and promoting positive factors. When an upset customer, a competitor, or a discussion forum member posts untrue, harmful, or obscene language about your company, it is important to quickly follow the procedures to address and remove that language. Additionally, for your reputation management consultation services PalmettoSoft is always active in soliciting great reviews from your satisfied customers, publicizing what’s great about your organization, and making sure your audience sees you at your best.

ORM Services

Brand Reputation Management Services

Reputation Management Services for Corporations

Reputation Management for Celebrities

Hotel Reputation Management Services

Hospital Reputation Management Services

Restaurant Reputation

What is Involved in Our Online Reputation Management Consulting Services?

Before we begin writing or publishing anything about you, we search the web to find out the current state of your online reputation. If you already have lots of positive reviews out there, this part is a breeze. If we find some less than satisfactory comments, though, we work with you to build a strategy for improvement.

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    Our ORM Process

    Online Reputation Management Process

    Keyword analysis

    Based on existing negative content and client’s input

    Micro websites setup

    Create and setup micro websites based on targeted keywords

    Blog setup and integration

    Install and/or optimize an existing blog within the website. This includes, but is not limited to an overview page, detail page and social sharing buttons.

    Social profile setup

    Create social media profiles for the campaign

    Meta element optimization

    Meta tags offer more details about your site to search engines and website visitors who encounter your site in the SERP. They can be optimized to highlight the most important elements of your content and make your website stand out in search results.

    Link building

    Monthly backlink creation through business directories, articles and blogging, etc.

    Blog posting

    PalmettoSoft copywriter will interview the client and write monthly blog post(s) matched to their campaign requirements.

    Blog commenting

    Actively work to create natural blog comment conversation. This helps the search engines see the post is engaging and authoritative.

    YouTube video optimization

    Setup a YouTube channel and begin to populate it with quick (2-5 minute) videos provided by the client.


    Monthly campaign performance report (for previous month) sent at the beginning of each month with a phone call.

    Reputation Management Case Study

    This customer works in the medical supply industry specifically dealing with high-tech diagnosis machines. Along with negative content, there was a major article published against them in a major consumer complaint website. This content was indexed all over the 1st and 2nd pages of Google.
    The customer hired PalmettoSoft to push down the negative content beyond the 3rd page of Google search results, and success was achieved.

    • PalmettoSoft began achieving results within three months from the campaign start date, and full success within nine months.
    • The consumer complaint website content was suppressed to the 5th page of the Google search results.
    • The customer now has 100% positive content displaying in the top 20 search results.
    Reputation Management case study

    Build Brand Trust with PalmettoSoft’s Online Management Consulting Service

    The most important part of what we do as an online reputation management company is making sure nobody knows we did it. The more organically your reputation is established as positive and maintained as such, the better ORM works. We are like ninjas in that respect. PalmettoSoft ORM consultants find and counteract comments and reviews that negatively impact your business with speed and precision. Nobody will even know we were there — or that there was dissatisfaction with any part of your business, products, or services! We also continuously publish or encourage positive information to increase your trustworthiness with your ideal customers.

    Effective ORM leads to increased sales

    Yes, a positive reputation with your local, national, or global community is important simply for appearances. But did you know it can affect your bottom line, too? Those reviews customers leave on your website, your Facebook page, your Yelp listing, even on their own social media are today’s version of word of mouth. Only today, word of mouth spreads like wildfire because everyone’s reach is hundreds of people instead of their closest friends and relatives. And that doesn’t even account for post shares and tagging people in comments! With PalmettoSoft on your side, you don’t have to worry about all of that. We take care of it as your reputation management company so you can concentrate on what is most important to you: your growth goals and your business itself.

    Why PalmettoSoft as the Best Online Reputation Management Company

    PalmettoSoft is South Carolina’s best ORM services provider because of our value in relationships with our customers over transactions with them. When you work with us for reputation management, you have direct access to our owner, Rhett DeMille, rather than being routed through countless customer services reps or automated menus. That means any questions or concerns you have are addressed quickly and efficiently.

    In addition to your access directly to Rhett and his team, you also have the reassurance that we know what we’re doing. In our 15+ years in digital marketing, reputation management, and search engine optimization, we have worked with hundreds of businesses to establish and build their positive reputation online. We work with each of our customers to provide specific and customized services that add value and provide the best experiences possible for their ideal customers.

    What clients say

    We make it easy to get started. No pressure and no contracts.

    PalmettoSoft strives to serve its customers with marketing best practices and unsurpassed service, creating lasting and successful relationships with every business owner, marketing director, or digital dreamer who signs on.