What makes PalmettoSoft different from other Web Hosting services?

Commitment to customer satisfaction

PalmettoSoft if a Charleston Web hosting service and our number one goal is customer satisfaction. Our team works together to make that possible. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult CGI script, our Charleston Web hosting service will do what it takes to keep you happy. Our Web hosting company offers a complete online Knowledge Base, documenting just about everything we offer. If you can't find your answer there, our Customer Care team would be more than happy to help you. In addition, if you ever encounter unsatisfactory customer service, please voice your complaints to our group supervisor. Our Charleston Web hosting service will always strive for the betterment of our primary goal: true customer satisfaction. At PalmettoSoft we understand that our true concern for our clients is something that competitors are lacking.

Full Web Hosting control

You manage all aspects of your Web hosting account 24 hours a day, 7 days a week. By the click of a mouse, you can administer your disk storage, email accounts, directories, cgi-bin, and all the special features that our Charleston Web hosting service offers to you. Some of such special features include your resource meter and site statistics. You can even add additional features to your account instantaneously, as you need them. You will never have to wait for our Charleston based Web hosting company to add things like additional email accounts, mailing lists, hit counters, or even additional sub-domains!

Fast and considerate billing from our Charleston Web Hosting Service

At PalmettoSoft we accept any credit or check card with the VISA, MasterCard or Discover logo. Using our secure server, you can submit your confidential billing information to us without having to worry about your details going astray. Our Charleston Web hosting service uses tried and true technologies, along with added security measures, to keep your data safe. When you sign up, your account will be created within the same day, allowing you to work right away (barring any financial issues). We send you prompt notices for successful billing on your card, when credit card is near expiration and as new orders are made -- all to make billing for your Web hosting service as painless as possible for you.

Low Site : Server ratio

With high performance servers and a low site-to-server ratio, your site will load fast even during peak usage with our Charleston South Carolina Web hosting service.

Connectivity

Our Web hosting servers are connected to multiple Internet backbones, ensuring that our servers are in close proximity to you and your visitors. Because our Web hosting servers are connected directly to one of the largest backbones, your website will always be available and fast for visitors to visit.

Reliable

With our Charleston Web hosting service all of our Web hosting servers and the components that make up our network are monitored 24 hours a day, 365 days a year. In the event of an unscheduled outage, be it a component failure, software crash or connectivity disruption, our monitoring system will immediately notify an engineer. At the same time our systems will attempt to fix the problem automatically, be it diverting our connectivity over a redundant circuit or restarting a failed service. This pro-active Web hosting monitoring allows us not only to promise our customers up-time, but to also deliver on this promise. Reliability doesn't stop there with our Charleston Web hosting service. We understand that it is crucial to only use reliable and scaleable hardware with our Web hosting service which is why we only use the highest quality servers for all Web and e-mail serving. Our network uptime has constantly been above the industry margin with an aggregate monthly availability of 99.5%.

Speed

All of our Web and e-mail Web hosting servers utilize Intel® processing power and reliable, fast hard drives for optimal performance. All Web servers are specifically configured for Web hosting and interactive application performance and all data is carried over our switched 100Mb internal network and delivered by Cisco® routers to the Internet via redundant connectivity. With our Charleston Web hosting service, you will be taking advantage of one of the fastest available technology on the market for Web hosting.

Guarantee of Satisfaction

Our Charleston Web hosting packages are provided on superior quality servers. In fact, we're so confident of the quality of our packages, we offer a 30-day money back guarantee on all web hosting purchases! On top of this we guarantee 99.5% uptime, if your Web hosting server goes down we'll be glad to credit you.

Honesty

We have no hidden charges whatsoever with our Charleston Web hosting service - what you see is what you pay. You should be aware of very cheap or free services provided by other websites, chances are there will be some untold hidden costs somewhere. Web space in particular could come with pop-up advertisements and the hosting company's own banners - not ideal for the professional website you're looking for.