It is not uncommon to see 20-25% of a project’s budget spent on testing. Imagine an E-commerce website: There is a payment gateway, checkout process, reorder process, returning customer system identification, browser compliance, device (tablet, phone) compatibility—and a lot more things that need to work in perfect harmony. At PalmettoSoft, we have an independent team (who did not build the application) test for bugs and errors. And there are always bugs and errors! Once our development team has solved these issues, we then send the application to our client for testing on their side.
During the testing phase we also train the client on how to operate and maintain the system. Why? Since they are already looking for bugs and errors, it is more efficient to show them how things work and let them do, for example, ‘dummy order purchasing’ of products, etc… We analyze to see if the order was implemented by the software as well as if the proper notification emails were sent to all associated parties. We also ask our customers to let their peers test the system as “another way to get a set of eyes on the project.” If any problems are discovered, our development team quickly resolves them and we track and archive all work we do for later quality control analysis as well as team training.
First, I want to say that PalmettoSoft is a great company to work with. Very hands-on and responsive and pro-active – I wish we had started together a few years ago! I TRULY appreciate all of the extra effort your team has put into my account.
PalmettoSoft has played an integral role in optimization of our website. The team took the time to understand our unique business model and is constantly offering suggestions in ways to garner more traffic to our website. Their up-to-date knowledge on SEO strategies has propelled our site to the 1st page of all the major search engines which in turn increases traffic to our site and dollars to our bottom line!
Rhett, this Newsletter that PalmettoSoft developed for us looks awesome; you and your team crushed it.
Thanks for your service and it looks like we are making our way to number one on Google.
I'm excited about our new “Benefits Connection” page!!! LOOKS FANTASTIC!!!
From all us at Nano Environmental Solutions, we truly appreciate your commitment to us and the digital recognition we are working to provide to our customers through PalmettoSoft's guidance.
I understand and appreciate you taking care of this (updated their vendor list)! Have a great day!